Service Center Manager - VinFast CarOn 3S Hải Phòng

Số 42 Phan Đăng Lưu, phường An Dương, TP Hải Phòng

Quantity needed: 01 employees

Job Description
  • Workshop Operations Management: Execute functional tasks with a priority on legal compliance regarding labor management; ensure workshop operations are standardized, simplified, lean, and efficiency-focused.

  • Personnel Organization & Management: Organize performance appraisals; build a professional work culture and environment; provide training and guidance to enhance the skills and expertise of technicians.

  • Budget & Cost Control: Develop and monitor budgets, labor costs, and operational expenses of the service workshop.

  • Internal Compliance Control: Communicate, guide, and supervise adherence to company regulations, policies, job functions, and relevant authorizations.

  • Work Planning & Coordination: Establish daily work plans for general repairs; delegate tasks to technicians based on their individual competencies and job requirements.

  • Technician KPI Management: Manage and improve technician-related KPIs, including efficiency, productivity, and utilization rates.

  • Repair Progress & Quality Control: Take full responsibility for monitoring repair progress and quality; provide technical support for diagnosis and repairs; assist Service Advisors in initial vehicle diagnostics.

  • Process-Driven Operations: Manage and control workshop activities to ensure full compliance with the procedures, regulations, and guidelines of both the Company and VinFast.

  • Reporting & Supervision: Provide information and reports as requested by leadership or authorities; conduct inspections to promptly detect and prevent violations within the department.

  • Additional Duties: Execute other tasks as directed by the Board of Management.

Requirements
  • Hold a Bachelor’s or Junior College degree in Automotive Engineering or related fields.

  • Minimum of 5 years of experience working in service workshops, with at least 2 years in a similar role such as Team Leader or Workshop Manager.

  • High level of discipline with a serious and professional mindset.

  • Fair, decisive, and highly responsible in work.

  • Strong capabilities in organization, coordination, and operational control.

  • Proven ability to train, mentor, and develop a team of technicians.

Work Mode
  • Income: 15,000,000 – 25,000,000 VND; including basic salary + allowances + productivity-based pay.

  • Bonuses: Annual bonuses, statutory holiday bonuses, and other annual welfare benefits.

  • Insurance: Full insurance coverage and benefits as prescribed by law.

  • Leave Policy: Entitled to 12 days of paid annual leave per year.

  • Benefits: Annual company trips and vacations.

  • Allowances: Lunch, gasoline, phone, and other support allowances in accordance with Company policies.

Recruitment Process
1
SUBMIT APPLICATION FORM
You submit your application by filling out the information directly on the CarOn recruitment website or by sending an email to the HR Department.
2
SCREENING & PHONE INTERVIEW
Your application (CV) will be carefully reviewed and evaluated. If successful, we will contact you for a short phone interview to confirm initial information and experience.
3
IN-DEPTH INTERVIEWS
Round 1 (Expertise): You will interview with the Expertise Manager/Department Head for us to further evaluate your knowledge, professional skills, and practical management experience. Round 2 (Culture): You will meet with the HR Department/Board of Directors to discuss your suitability with the company culture, working style, and career development vision.
4
ONBOARDING
If selected, you will participate in Onboarding Training (internal regulations, occupational safety, etc.) on the first day. Afterwards, you will officially start your work in your specialized Department/Division.